Privacy Policy
Introduction
Welcome to The Little Souk. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information: When you create an account, make a purchase, or sign up for our loyalty program, we collect personal information such as your name, email address, phone number, and shipping address.
Account Information: Information related to your account, including order history and loyalty points.
Payment Information: Payment details are processed securely through our payment gateway provider but are not stored by us.
Technical Data: We collect information about your device, IP address, browser type, and usage patterns through cookies and similar technologies.
How We Use Your Information
Order Processing: To process and fulfill your orders, including sending confirmation emails and tracking information.
Account Management: To manage your account, including processing loyalty points and providing customer support.
Marketing: To send you promotional emails, newsletters, and updates about our products and services (you can opt-out of these communications at any time).
Improvement: To improve our website, products, and services based on your feedback and usage patterns.
Sharing Your Information
Third-Party Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, and marketing. These providers are bound by confidentiality agreements and are only allowed to use your information to perform their services.
Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.
Cookies and Tracking Technologies
Cookies: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
Analytics: We use analytics tools to track and analyze website usage to improve our services.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
Access and Correction: You have the right to access and correct your personal information held by us. You can update your account information through your account settings or contact us for assistance.
Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or adjusting your preferences in your account settings.
Deletion: You may request the deletion of your account and personal information by contacting us. We will process your request in accordance with applicable laws.
Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of any such information, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of the website after changes signifies your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at 709-4144.